Cancel or Change Appt
Go to the email we sent when you created the appointment and use the link inside to make changes (assuming it's not too late). The email will be from and have the word "Appointment" in the subject line.
Change Monthly Subscription
In all cases start by talking with your tutor and working out your new schedule and have her/him reserve your new times.
If the change results in you studying the same amount of time you are done!
Change Amount of Time Studying at End of Billing Cycle
If it's more time or less time than your old subscription stop your existing subscription the easiest way to do it is to make the change near the end of your normal billing cycle.
In that case do two things:
Stop your existing subscription before the next auto-charge occurs!
Start a new subscription that matches your new schedule.
Change in the Middle of Billing Cycle
If you want to make changes in the middle of the billing cycle we have do do it for you. Email your tutor and CC and we will figure that out for you.
Stop / Restart Monthly Subscription
Go to the email we sent when you created the subscription and use the link inside to stop/start the subscription. The email will be from and have "Product Order" in the subject line.